Simon Pugh

Simon Pugh has extensive experience in customer experience and community relations, currently serving as a Customer Experience Project Manager at Network Rail since September 2015. Previous roles at Network Rail include Customer Service Project Leader and Community Relations Manager. Simon's career also includes experience as a Customer Service Specialist at Severn Trent, a Banking Advisor at Halifax, and a Store Operations Section Coordinator at Marks and Spencer. Simon began a career in retail as a Greengrocer at Safeway. Academically, Simon Pugh attained A-Levels in Film/Cinema/Video Studies and English Literature from Shrewsbury Colleges Group, completing studies in March 2021.