Carla Dorsey

Carla Dorsey is an experienced professional with a diverse background in customer service and sales across multiple industries. Currently serving as Customer Service Team Lead at Networx since April 2016, Carla oversees daily operations, team support, and client onboarding while also focusing on client retention and experience. Prior to this, Carla held the role of Customer Retention Manager at Nalley Toyota and operated as a self-employed hair stylist, emphasizing innovative styling techniques and client education. Additional experience includes positions at Pep Boys Auto as a Customer Service Representative and Service Writer, and at Auto Zone in Commercial Sales, where Carla excelled in sales growth and customer relationship management. Carla is a graduate of The Art Institute of Atlanta.