Brandon West

Brandon West is an experienced professional with a strong background in technical support management and customer service. Currently serving as the Technical Support Manager at Netwrix Corporation since June 2020, Brandon has successfully led the integration of acquired companies into the Netwrix support model, developed training programs that reduced onboarding time for new team members, and established accountability workflows that enhanced customer satisfaction. Prior experience includes roles at Epiq, managing asset deployment and user management, as well as significant leadership positions at Boy Scouts of America, where Brandon managed large service areas, recruited and trained staff, and developed fundraising strategies. Brandon holds a Bachelor of Science degree in Recreation Park and Tourism Management from Penn State University.