Dineca Walker is a seasoned professional with extensive experience in consultancy, education, and non-profit sectors. Currently serving as a Senior Consultant at NeuraFlash since June 2022, Dineca specializes in configuring Service Cloud Voice projects, utilizing Service Cloud and Amazon Connect to enhance contact centers and interactive voice response systems. Prior roles include Business Analyst and Associate Business Analyst, along with impactful positions in educational support at the University of South Florida St. Petersburg and The University of Toledo. Notably, Dineca has contributed to economic mobility and college access through strategic advising and holistic support for students from underserved backgrounds. Previous experience as a Career Coach and Mid-Year Student Success Coach further underscores Dineca's commitment to empowering individuals and communities. Dineca holds a Bachelor of Arts in English Language and Literature from The University of Akron and a Master of Education in Higher Education Administration from The University of Toledo.
This person is not in any teams
This person is not in any offices