Raven Owusu

Raven Owusu is a seasoned Salesforce professional currently serving as a Senior Salesforce Consultant at NeuraFlash since January 2021, where expertise has evolved through various roles including Salesforce Consultant, Salesforce Business Analyst, and Salesforce Associate Business Analyst. Prior to NeuraFlash, Raven held the position of IT Help Desk Technician at Verizon Media from March 2018 to January 2021, providing internal support for several brands and managing Salesforce user access. Raven's career began at Apple as a Genius Administrator from September 2014 to March 2018, focusing on enhancing customer experiences and facilitating team productivity through training initiatives. Raven holds a Master of Business Administration (MBA) from Southern New Hampshire University and a Bachelor’s Degree in Hospitality Administration/Management from Buffalo State University.