Sam T McCracken

Sam T McCracken is a seasoned Product (UX UI) Designer currently at NeuraFlash since February 2023, specializing in UX/UI design for AI-powered tools and enterprise products within Salesforce ecosystems. Notable achievements include leading the design of AI chatbot experiences that reduced support tickets and enhanced customer satisfaction, establishing scalable design systems, and shaping UX strategy for an AWS Marketplace product. Previously, Sam was a UX Designer at Ideal Image, where responsive web and mobile booking workflows were optimized, and served as UX Architect at Ashley Furniture Industries, enhancing omni-channel user experiences through strategic redesigns and user research. Early career included roles in social media management and graphic design at D1 SPORTS TRAINING and Indiana Wesleyan University, respectively. Sam holds a Bachelor's degree in Graphic Design and Sports Marketing from Indiana Wesleyan University and a high school diploma from Archbishop Moeller High School.