Neural Claim System
Doug Nelson has extensive experience in the insurance industry, having worked for companies like Neural Claim System, Auto Glass Inspection Services - Material Damage Resources, and American Family Insurance. Doug started as an APD Manager and rose to the position of Director APD Auto Operations. Doug was responsible for overseeing Auto Physical Damage field and desk operations for the 19 state footprint, as well as leading a team of 350 IC and First and Second level leaders. Most recently, they served as President of Operations at Neural Claim System, where they led a team of operational, engineering, and product development professionals. Previously, they were Vice President of Operations at both Neural Claim System and Auto Glass Inspection Services - Material Damage Resources.
Doug Nelson attended Western Dakota Technical College from 1983 to 1985. Doug studied Collision Repair Technology/Technician and Estimating during this time, but it is unclear whether or not they earned a degree from the institution.
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Neural Claim System
Neural Claim System “NCS” is an AI based glass damage verification platform utilized by many top US insurance carriers. Our AI platform is designed to revolutionize the glass claims process by seamlessly integrating at first notice of loss, damage analysis, part selection and calibration requirements. The NCS Platform focuses on a digital process which speeds up repair or replace decisions, minimizing costly errors and allowing the user to complete at their convenience. The NCS platform will reduce frequency and severity while reducing cycle times from one to two days to minutes.