Jimm C.

Jimm C. serves as an Operations Manager at Neusoft since August 2019, focusing on customer experience and operational expansion, while implementing Lean Six Sigma practices to enhance profitability and efficiency. Prior to Neusoft, Jimm C. worked at Zendesk as a Data Management Officer, improving data protocols for customer retention. Jimm C.'s background includes leading operations at Optum and OneWorld Connections, where significant revenue growth and team development were achieved. Early career roles span various positions, including Telesales Team Lead at Fusion BPO Services, Assistant Legal Officer for Quezon City Government, and Medical Office Assistant at Lung Center of the Philippines. Jimm C. holds a Bachelor of Business Administration from the Polytechnic University of the Philippines.