New Digital Intelligence
Serif Balta is an accomplished professional currently serving as Managing Director at MR Commodities AG since May 2024, overseeing operations and strategic initiatives. Additionally, Serif holds roles as an Advisory Board Member at New Digital Intelligence and Grexon, focusing on advancements in AI and enhancing customer interactions. As a Board Member at Ekin Maden, leadership in the metals and minerals sector is emphasized, while serving as Country Manager Switzerland at Erarise Global AG involves forming high-quality manufacturing partnerships. Serif brings expertise in public procurement as a Purchasing Consultant at SuisseOffer AG and offers bespoke consulting solutions as the Owner of Fidens GmbH, particularly aiding startups. Previous experience includes co-founding Mawlin and strategic purchasing management at Axpo Group and Sourcing Partner AG. serif earned an Advanced Federal Diploma of Higher Education in Business Administration from MBSZ - Marketing & Business School Zürich AG.
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New Digital Intelligence
With the huge advancements in Generative AI technology around ChatGPT, AI Assistants have become much more powerful and evolved into a highly relevant tool for client interaction. NDI is a service provider for mid-sized companies that implements and operates customer-facing AI Assistants using the available contents of the company website and other data sources turning them into a powerful effective client conversation. NDI is permanently monitoring and evolving the AI Assistant to ensure full client satisfaction. NDI uses the power of shared services to bring working modules and solutions sharing the competency across a broader client base. NDI permanently creates input to improve the client's customer-facing contents. NDI is offering a rapid ready-to-use prototype of the AI Assistants to fast track implementations. The pricing model of NDI is based on the actual usage and therefore strictly linked to the client business case.