New Directions Behavioral Health (now Lucet)
Abbey Knaus, MBA, is a seasoned professional with extensive experience in business analysis, project management, and data analysis. Currently serving as a ServiceNow Administrator at New Directions Behavioral Health since August 2019, Abbey previously held roles including Senior Business Analyst at Seattle Public Schools, where contributions included identifying automation opportunities, leading cross-departmental projects for at-risk children, and designing educational dashboards. Prior experience also encompasses positions as Business Analyst 2 at Veterans United Home Loans and Database Programmer Analyst at the University of Missouri, where Abbey developed reporting capabilities and managed teams. Educational credentials include a Master of Business Administration in Entrepreneurial Leadership and a Bachelor of Science in Management from William Woods University.
New Directions Behavioral Health (now Lucet)
New Directions Behavioral Health, founded in 1995, is dedicated to helping people find a healthy balance and improve health through positive change. We offer managed behavioral healthcare, employee assistance programs, organizational consulting, and health coaching programs. As behavior change experts, we provide a full range of proven practices to help individuals attain healthier and more balanced lifestyles. In fact, we serve the behavioral health needs of millions of people across the nation. New Directions is one of the fastest growing behavioral health care companies in the nation. Our services have earned national recognition and awards for innovation and best practices. And we are accredited by NCQA as an MBHO and by URAC for health utilization management and case management.