New Directions Behavioral Health (now Lucet)
Nicole Spake, CPC-A, currently serves as a Medical Coder at Revagy, LLC since September 2023. Prior to this role, Nicole worked at Lucet from February 2018 to September 2023 as a Claims Specialist and Benefits Specialist, providing support for managed behavioral healthcare partnered with Blue Cross Blue Shield plans. Previous experience includes serving as a Complex Authorization Specialist at TriWest Healthcare Alliance, where authorization requests for the VA Choice program were processed, and as a Sale Comparable Researcher at Xceligent, where research on commercial real estate transactions was conducted. Nicole began the career with roles such as a Teleinterviewer II at ExamOne, a GIS Intern at Platte County Assessor Office, and a Parking Attendant at Central Parking System. Nicole holds a Medical Coding Certificate from the University of Central Missouri and an Associate of Arts in Geography from Metropolitan Community College-Penn Valley. Additionally, a Professional Certificate in Geographic Information Systems was obtained from Metropolitan Community College.
New Directions Behavioral Health (now Lucet)
New Directions Behavioral Health, founded in 1995, is dedicated to helping people find a healthy balance and improve health through positive change. We offer managed behavioral healthcare, employee assistance programs, organizational consulting, and health coaching programs. As behavior change experts, we provide a full range of proven practices to help individuals attain healthier and more balanced lifestyles. In fact, we serve the behavioral health needs of millions of people across the nation. New Directions is one of the fastest growing behavioral health care companies in the nation. Our services have earned national recognition and awards for innovation and best practices. And we are accredited by NCQA as an MBHO and by URAC for health utilization management and case management.