New Directions Behavioral Health (now Lucet)
Georganna Sisk is a seasoned Customer Success Manager at New Directions Behavioral Health since June 2014, with prior experience as a Sr. Account Service Representative at MHN from July 2007 to April 2012. In the current role, Georganna focuses on client satisfaction and proactive relationship management, while also overseeing service issue resolutions and client requests. Responsibilities include managing client accounts in Salesforce, preparing utilization reports, and coordinating health/benefit fairs. At MHN, Georganna supported account management strategies, collaborated on RFPs, and established process improvements for Channel Business. Educational background includes studies at Amberton University, DeVry University, and Pensacola State College.
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New Directions Behavioral Health (now Lucet)
New Directions Behavioral Health, founded in 1995, is dedicated to helping people find a healthy balance and improve health through positive change. We offer managed behavioral healthcare, employee assistance programs, organizational consulting, and health coaching programs. As behavior change experts, we provide a full range of proven practices to help individuals attain healthier and more balanced lifestyles. In fact, we serve the behavioral health needs of millions of people across the nation. New Directions is one of the fastest growing behavioral health care companies in the nation. Our services have earned national recognition and awards for innovation and best practices. And we are accredited by NCQA as an MBHO and by URAC for health utilization management and case management.