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Maira McDermott

Customer Service Representative at New Harbinger Publications

Maira McDermott is a Customer Service Representative at New Harbinger Publications since March 2019, where responsibilities include customer engagement through various communication channels and managing order entry. Prior experience includes editing and proofreading technical manuals at Avatar Tech Pubs from October 2018 to October 2019, and serving as a barista at JULIE'S COFFEE & TEA GARDEN, INC. from December 2017 to March 2019, where customer service and administrative tasks were key components. Additionally, Maira held the position of General Manager at The Plant Cafe Organic from August 2015 to December 2017, overseeing operations and staff management. Maira earned a Bachelor of Arts in English Language and Literature from San Francisco State University, complementing earlier education at Ohlone College.

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