NHC is THE communications STACK provider™. 

As the first and only CSP,  we offer our unparalleled network access, management, and overlay technologies to businesses of all sizes across the USA. We specialize in an integrity-based approach with second-to-none customer support.

We save you time and money, eliminate those seemingly endless piles of invoices, and reduce the number of portals, dashboards and support teams you interact with.

We deliver services over any network and partner with you from implementation through ongoing, lifetime support.

Internet

Telecommunications

New Horizon Communications

New Horizon Communications' headquarters in Concord, MA, United States

Doug Fabbricatore

Christopher Soucie

Eric Anderson

Eric Hammare

Lindsay Hamel

Jennifer D'Angora

Paul Olenik

The Engineering Team at New Horizon Communications is responsible for designing, implementing, and managing advanced communication systems and network solutions. This diverse team collaborates to ensure seamless integration of VoIP, network infrastructure, and supportive software, thereby enhancing customer experience and operational efficiency. Their expertise spans network engineering, software development, customer support, and systems administration, providing comprehensive solutions from initial setup to ongoing support.

Engineering Team

The Sales and Account Management team at New Horizon Communications focuses on driving business growth by acquiring new clients and maintaining strong relationships with existing ones. This team is responsible for identifying sales opportunities, negotiating contracts, and ensuring customer satisfaction through ongoing support. They work collaboratively to deliver tailored communication solutions, oversee smooth implementation, and provide lifetime support to optimize client experiences and outcomes.

Sales and Account Management

The Operations and Coordination team at New Horizon Communications is responsible for managing and streamlining the company's internal processes and systems. This team ensures efficient network access, smooth implementation of services, and ongoing support for clients. By handling logistical and operational tasks, they play a crucial role in reducing client workloads, optimizing interactions with various systems, and maintaining superior customer support.

Operations and Coordination

The Leadership Team at New Horizon Communications is responsible for setting the strategic direction and ensuring the overall success of the company. This team makes critical decisions on technology advancements, financial management, sales strategies, operational efficiencies, billing processes, and customer support. By guiding the company's vision and aligning resources, they ensure NHC provides top-tier communications solutions and unmatched customer service.

Leadership Team

The Project Management team at New Horizon Communications ensures the seamless execution of network service projects from inception to completion. They coordinate among various stakeholders, manage timelines, oversee budgets, and troubleshoot issues to guarantee timely and successful project delivery. By partnering with clients through every phase of implementation and providing ongoing support, they uphold NHC's integrity-based approach and commitment to exceptional customer service.

Project Management

The Marketing and Customer Care team at New Horizon Communications, comprising the Director Of Product And Brand Strategy, Director of Marketing And Communications, and Director of Customer Care Services, works collaboratively to promote NHC's communications services, strengthen the brand, and ensure exceptional customer support. This team is responsible for developing effective marketing strategies, managing communications, and maintaining high standards of customer satisfaction, from initial implementation to ongoing, lifetime support.

New Horizon Communications

Org chart

Teams

Engineering Team

Sales and Account Management

Operations and Coordination

Leadership Team

Project Management

Marketing and Customer Care

Offices

New Horizon Communications

Org chart

Teams

Engineering Team

Sales and Account Management

Operations and Coordination

Leadership Team

Project Management

Marketing and Customer Care

Offices

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