Mark Alvarez

Mark Alvarez began their career in 2001 working as a Government Affairs professional at KKBR&F. In 2010, they joined New Horizons Learning Group as an Operations Manager. In this role, they were responsible for directing the overall operations of the Operations Department, including scheduling instructors, classrooms, and resources necessary to deliver training. Mark also was responsible for supervising and developing the Operations Department and Customer Experience Department personnel to ensure a highly motivated and efficient staff. Additionally, they were responsible for ensuring all Customer Experience personnel were trained and cross trained in all front end office processes and procedures.

Mark Alvarez attended the University of Nevada-Las Vegas from 1999 to 2001, studying in the field of Geological and Earth Sciences/Geosciences. Mark has also obtained several certifications from CompTIA, Certiport - A Pearson VUE Business, and Microsoft, including CompTIA A+, CompTIA Network+, CompTIA Security+, IC3 Digital Literacy Certification, MICROSOFT TECHNOLOGY ASSOCIATE CLOUD FUNDAMENTALS (MTA), Microsoft Technology Associate: Networking Fundamentals (MTA), Microsoft Technology Associate: Security Fundamentals (MTA), and Microsoft Technology Associate: Windows Operating System Fundamentals (MTA).