Robert Garofalo

Senior Field Services Engineer at New Jersey Innovation Institute

Robert Garofalo has extensive work experience in the field of information technology. Robert started their career at JPMorgan Chase in 2000, where they served as an Executive Support/Systems Administrator. In this role, they were responsible for the day-to-day maintenance and IT support for the Legal and Compliance department. Robert logged all tickets in a customized Lotus Notes database and performed hardware replacements on Dell desktops.

In 2007, Garofalo joined BNY Mellon | Pershing as a Senior Desktop Support Technician. Robert held this position for 15 years until 2022.

In 2022, they joined the New Jersey Innovation Institute (Health Care Division) as a Senior Field Services Engineer. Robert is currently working in this role.

In 2023, Garofalo will be joining Belleville High School as a Senior Information Technology Specialist.

Robert Garofalo completed a Bachelor of Science (BS) degree in Information Technology from the University of Phoenix from 2021 to 2022. Prior to that, they obtained a Diploma in Data Center Support from The Chubb Institute, although specific dates for this program are not provided. Additionally, Robert Garofalo holds a CompTIA A+ certification, which they obtained in April 1999 from CompTIA.

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Timeline

  • Senior Field Services Engineer

    August, 2022 - present