Salman Rafique is a seasoned Senior Technical Account Manager at New Relic, Inc., since February 2022, with prior experience as a Senior Consultant at AppDynamics, where responsibilities included enterprise consulting and technical solutions related to application performance management and analytics. Rafique has a strong background in software development, having held senior positions at multiple organizations, including JPMorgan Chase and Merrill Lynch, focusing on application development and project management. With a Master’s degree in IT Project Management from Boston University, accomplishments include streamlining application processes and enhancing change management protocols, showcasing expertise in troubleshooting, configuration, and deployment across various platforms and technologies.