Williams joined New Relic as GVP of Design and Product Experience. Williams is a seasoned executive, joining New Relic from Salesforce where as VP, she led the Sales Cloud and Revenue Cloud user experience and strategy team, growing annual revenue 75% to $6B. Prior to Salesforce, she was the Head of the Oracle Cloud Infrastructure User and Developer Experience team of interaction designers, user researchers, design technologists, and program managers responsible for the strategy, execution, and governance of the OCI Cloud Console, plus over 100 SaaS, PaaS, and IaaS service plugins for the following portfolio areas: Compute, Networking, Storage, Containers and Functions, Machine Learning and AI, Oracle DB, Data Lakehouse, Application Integration, Developer Services, Open Source DB, Bare Metal, Security, Observability and Management, and Compliance. A graduate of the Georgia Institute of Technology in Atlanta, Williams began her 25+ year career in technology as a developer and transitioned into user experience with a targeted focus on providing exceptional value to customers. She is passionate about achieving diversity of thought in technology through intentional representation, and connecting the practice of experience design to business outcomes.
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