Melissa Bongiorni is an experienced Business Technology Manager with a career spanning over two decades, currently serving the City of New Rochelle since April 2003. In this role, Melissa supervises a team, prioritizing work assignments, training, and development while providing leadership for City-wide programs. Previously, Melissa held positions as an IT Systems Specialist and Desktop Support Specialist, focusing on website maintenance, troubleshooting, and support for technology-related issues. In an earlier role as Account Specialist-Program Coordinator, responsibilities included administering the STAR tax exemption and addressing taxpayer concerns. Prior experience at Verizon Wireless included coordinating resource management and report distribution. Melissa holds a Bachelor of Science in Business Administration with a focus on Information Systems from Walden University.
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