Chery Falcon

Chery Falcon is an accomplished professional with extensive experience in Salesforce management and administration. Currently serving as the Manager-CRM Salesforce at the New York Blood Center since August 2023, responsibilities include the development and implementation of digital platforms to enhance customer service and sales across various business units. Previously, at the Center for NYC Neighborhoods, Chery was promoted to Salesforce Manager, overseeing multiple programs and managing a team while initially serving as a Salesforce Administrator, where essential functions like system troubleshooting and user account maintenance were performed. Earlier roles include the Salesforce Administrative Coordinator at the Hetrick-Martin Institute, where Chery managed system transitions and developed a reporting database, as well as various administrative positions at Hunter College, showcasing strong organizational and coordination skills. Chery's educational background includes an Advanced Regents Diploma from Manhattan Hunter Science High School and completion of coursework at Codecademy Labs.