Saul Ramirez currently serves as the Visitor Service Manager of Training and Workforce Development Specialist at the New York Botanical Garden, where responsibilities include managing and improving training programs for the Visitor Experience division. Prior experience includes roles such as In House Operations Manager at Big Apple Circus and Lead Visitor Experience Supervisor at Little Island NYC, where Saul successfully trained and supervised teams, collaborated with various departments, and ensured optimal guest experiences. Additional roles include Production and In House Operations Manager at the New York Latino Film Festival, Visitor Experience Front of House Manager at The Shed, and multiple positions at Big Apple Circus, focusing on event management and guest relations. Saul also has a background in managing café operations and producing nightlife events, demonstrating a diverse skill set in customer service, team leadership, and operational efficiency.