Michael Grimes

Michael Grimes has extensive work experience in various roles within the insurance, publishing, and technology industries.

From 2017 to the present, Michael has been working at NYCM Insurance as the Regional Manager for HV/NYC/LI. In this role, they lead a team of appraisers and oversees claims for material damage, including passenger vehicles and commercial vehicles. Michael attributes their successes at NYCM to their team's inspiration and dedication.

In 2017, Michael also took on the role of Chief Executive Officer at Radiant Publishing House Inc. Here, they perform multiple functions, including creative writing, web/graphic design, and editing. Michael also serves as an Author Coach, helping creators navigate challenges and negotiations using their experience and CPD certification.

From 2010 to 2017, Michael worked as an Auto Damage Appraiser at GEICO. Michael'sresponsibilities included providing excellent customer service, negotiating repair procedures, and mentoring new-hire candidates. Michael also obtained certification to manage affiliated company partner locations.

Prior to their time at GEICO, Michael was the Co-Owner of DigiTech Solutions from 2007 to 2015. In this role, they led administrative duties, including hiring and coaching associates. Michael also provided guidance on company and customer development and ensured customer and staff satisfaction.

Overall, Michael's work experience showcases their leadership, customer service, and mentoring skills in various industries.

Michael Grimes obtained a Bachelor's Degree in Business Administration and Management, General from Dowling College, where they attended from 2005 to 2009. In addition, they have obtained several certifications in various fields including estimating plastic repair, headlamp repair, nitrogen plastic welding, plastic repair, damage analysis and estimating, life coaching specializing in business leadership and entrepreneurship, I-Car Platinum III, and NYS Independent Automobile Damage and Theft Appraisal Adjuster Series License 10-71.