NYCERS
Sindhu Jayapalan is a knowledgeable consultant currently working at NYCERS since April 2024, following a significant role as a Salesforce Senior QA Analyst at New York Life Insurance Co from October 2018 to May 2023, where Sindhu led the Service Central team for digital transformation projects and developed automation frameworks. Prior experience includes serving as a System Analyst at Bank of America Merrill Lynch, responsible for MIFID2 implementation and Sales Reporting Platform support, and leading a team as a Senior QA Lead at Logic Information Systems, focusing on Oracle UPK Testing and integration interfaces. Sindhu also held the position of Senior QA & Support Analyst at Wipro Limited, providing support for major retailers. Educational background includes a Bachelor's degree in Information Technology from RMK Engineering College, Chennai.
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