Jay Santiago

Jay Santiago currently serves as a Help Desk Analyst at the NYC School Construction Authority, a position held since March 2018. Previously, Jay worked as an IT Support Technician at Eastern Funding LLC from January 2015 to 2018, specializing in desktop support for local and remote users within a Windows 7 Enterprise Environment. Jay successfully resolved over 90% of user difficulties on the first call, showcasing a strong proficiency in Microsoft Office products and VPN solutions. Jay earned a degree in General Studies from Farmingdale State College and completed education at Sayville High School.