New York Independent System Operator
Jackson Norwood is an experienced engineer currently serving as an Operations Analysis & Services Engineer at NYISO since July 2025. Previously, Jackson held the position of Test Engineer at Plug Power from November 2021 to July 2025, where responsibilities included developing and executing tests on battery cells, conducting root failure analysis, and managing a lab with significant capital equipment. Prior experience includes working as an Associate Electrical Engineer at Naval Nuclear Laboratory, where Jackson led a team to test I&C equipment, and roles as an intern at PPL Electric Utilities, U.S. Naval Research Laboratory, and City of Dearborn, focusing on asset management, advanced battery materials, and sustainability initiatives, respectively. Jackson earned a Bachelor of Science in Renewable Energy Engineering from Alfred University in December 2018.
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New York Independent System Operator
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The New York Independent System Operator (NYISO) is responsible for the reliable operation of New York’s nearly 11,000 miles of high-voltage transmission and the dispatch of more than 500 electric power generators.