Anton P.

Anton P. has a diverse work experience in the IT field. Anton started their career at PepsiCo as an IT Desktop Support Analyst, where they provided support to users and vendors, managing tickets and prioritizing issues based on urgency. Anton then moved on to New York Life Insurance Company, where they held two roles. As an IT Desktop Executive Support, they ensured business continuity by resolving requests and managing the ticketing queue. Later, as an Information Technology Team Lead, they directed and managed the daily activities of the on-site IT team, ensuring systems' stability and delivering high-quality end-user support. Currently, they are working at New York Power Authority as a Lead End User Experience Engineer.

Anton P. earned a Certificate in Full Stack Web Development from Fullstack Academy in 2020. Prior to that, they obtained a Bachelor's degree in Computer Science from Universiteti i Shkodrës 'Luigj Gurakuqi' between 2012 and 2016. Anton also completed courses in IT Essentials and CCNA Routing and Switching from Cisco Networking Academy, although the specific years are not mentioned.