Jane Fantuzzo

Customer Digital Experience Team Lead at New York Power Authority

Jane Fantuzzo has a diverse work experience spanning over two decades. Jane recently joined the New York Power Authority as the Customer Digital Experience Team Lead. Prior to that, they worked at Pitney Bowes for five years as the Director of Web Customer Experience, where they successfully increased customer satisfaction scores and implemented various customer experience initiatives. Before Pitney Bowes, Jane served in various roles at Charter Communications, including Senior Director of Ecommerce Interactive Marketing and Director of Ecommerce/Interactive Marketing, where they led cross-functional teams and significantly contributed to sales and growth strategies. Additionally, they also worked as a Partner at Understood Consulting, where they led business consulting projects for clients such as Time Warner Cable and the American Institute of Certified Public Accountants. Jane began their career at Digitas North America as an Associate Creative Director. Overall, their experience showcases their expertise in customer experience, digital strategy, and team leadership.

Jane Fantuzzo has a Master of Science degree in Clinical Nutrition/Nutritionist from Northeast College of Health Sciences, which was obtained from 2016 to 2017. Jane also holds a Bachelor of Fine Arts degree in Graphic Design/Advertising from SUNY New Paltz. In addition, they have acquired certifications such as Certified Dietitian-Nutritionist (CDN), Certified Scrum Product Owner (CSPO), and Functional Nutritional Therapy Practitioner (FNTP), although the specific dates of obtaining these certifications are unknown.

Links

Previous companies

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Timeline

  • Customer Digital Experience Team Lead

    August, 2022 - present