Andikha Herbowo has extensive experience in customer insights and market research, currently serving as the Voice of Customer & Insights Manager at NZ Post since June 2018, after roles as Customer Insights Manager and Senior Customer Insights Analyst. Previously, Andikha worked as a Brand & Audience Research Consultant at Chamber Music New Zealand and as a Market Research Consultant at Kantar. Earlier experience includes a position as Senior Client Executive at Millward Brown. Academic credentials include a Master's Degree in Business Management from The University of Waikato and a Bachelor's Degree in Industrial & Management, specializing in Product Development, from Universitas Katolik Parahyangan.
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