Jill Henderson currently serves as the Head of IT Service Management at Newcastle Strategic Solutions, a position held since December 2022. Prior to this role, Jill worked as an IT Incident Manager at Newcastle Building Society and held multiple positions at Virgin Money UK PLC, including Major Incident Manager and Risk Management Specialist. Jill's extensive experience in IT service management began at Sage, where a career spanned over 17 years, culminating in roles such as Live Services Manager and Team Leader. Earlier career experiences include positions in accounting and customer service at Scheme Designs Ltd and UBU Limited.
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