Zack Dominguez-York

Zack Dominguez-York is an accomplished professional currently serving as LS/IT Support Manager at NewCold since November 2023, following a role as Director of Product Support at Buildout. Prior experience includes leading customer support teams at Neon One and contributing to various support and IT roles at companies such as American Marketing & Publishing, LLC, and Mercedes-Benz U.S. International, Inc. Zack's educational background includes a Master of Science in Management from the University of Illinois Urbana-Champaign and a Bachelor of Science in IT Management from Western Governors University. With a strong foundation in technical support, training coordination, and customer service, Zack has consistently delivered value by enhancing system performance and ensuring effective training and support processes across diverse environments.