Christine Smith is an experienced professional in customer insight and market research, currently serving as a Specialist in Product Strategy at NewDay since December 2021. Prior to this role, Christine worked as a Customer Insight Manager at OneFamily, where important initiatives included developing the insight function and implementing research for various business areas. Significant experience was also gained as a Senior Customer Insight Manager at Legal & General, overseeing a range of research projects and promoting customer engagement initiatives. Earlier roles include positions as Market Research Manager at Visa CEMEA and Director at BMRB, with a solid foundation in market research beginning at Marplan. Christine holds a Bachelor of Arts in Economic History from Trevelyan College, Durham University.
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