Richard Smith

Senior Manager, Customer Service Operations at NewDay

Richard Smith has a strong background in customer service operations and sales management. With experience in leading teams in various companies such as NewDay, Hermes, Certas Energy, E.ON UK, and British Gas, Richard has consistently achieved results in improving customer experience, driving sales performance, and increasing productivity. Richard holds a Bachelor's Degree in BEng Manufacturing Systems Engineering from Leeds Beckett University.

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