Laurent Coraboeuf

Laurent Coraboeuf has over two decades of experience in customer service and quality management, currently serving as Global Service After Sales and Customer Quality Manager at Newell Brands since September 2004. In this role, Laurent oversees customer service, after sales, repair, refurbishing, customer relationships, customer quality management, e-commerce, e-logistics, and marketplace operations across multiple brands including Parker and Sharpie. Prior experience includes positions as EMEA Service After Sales Manager at Newell Brands and Fine Writing Repair Center Manager at WATERMAN SAS. Laurent began a career in quality assurance and engineering at Cycleurope AB and NOVEMBAL, specializing in ISO 9001 implementation. Academic qualifications include a DESS MASTER 2 in Management from Université d'Angers and a Maitrise Master 1 in Quality Management from Hubert Curien Bourges.