New Era Technology
Anthony Broadbent is a seasoned operations professional with extensive experience in managing support centers and leading teams. Currently serving as Global Operations Manager at New Era Technology since February 2022, Anthony oversaw a 24x7x365 support center across Charlotte, NC, and Cebu City following a significant career advancement during the acquisition of Global Convergence. Prior to this role, Anthony was Operations Lead at Global Convergence, where responsibilities included transitioning key customers and optimizing staff performance. Earlier experience includes serving as Operations Manager at Sitehands, managing a support center's expansion, and holding roles at Azuga, Inc., and Red Ventures, where team management and process standardization were key focuses. Anthony holds a Bachelor of Business Administration in Marketing from the University of North Carolina at Charlotte.
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New Era Technology
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New Era Technology is a global managed technology service provider. New Era serves as a trusted adviser to more than 14,500 customers worldwide. Customers rely on New Era’s seamless blend of solutions that securely connect people, places, and information in a rapidly changing digital world. New Era has offices in the Americas, the United Kingdom, APAC, and Europe.