Pam Primmer

Pam Primmer is an experienced operations manager with over two decades in customer service and program management. Currently holding roles as Operations Manager and Program Lead at New Era Technology since August 2011, Pam coordinates telecommunications and network services while collaborating with carriers for repairs and troubleshooting. Previous experience includes managing customer service and decorated apparel at Rivers End Trading and PremiumWear, where Pam led orders and worked directly with corporate clients and manufacturers on customization options. Early career roles at Popp Communications involved designing phone systems and training end users, showcasing a strong foundation in customer-focused solutions and technical training.