Shawn Fritz

Shawn Fritz is a Senior Network Solutions Architect and Implementation Department Manager at New Era Technology, where expertise in delivering technology solutions has significantly improved customer efficiencies and experiences since October 2021. Prior to this role, Shawn was with BITS, a telecommunications services provider for the financial services industry, from July 2008 until its acquisition by New Era Technology in September 2021. Here, Shawn advanced through several positions, including Acting Senior Solutions Architect, Voice Design and Training Specialist, Operations Specialist, and Customer Support Engineer, demonstrating a strong ability to manage teams, design networks, and improve customer interactions. Earlier experience includes a Management Trainee role at Staples, where Shawn enhanced sales performance and customer service. Education includes training from ComputerTraining.com from 2007 to 2008.