Customer Engagement and Support

The Customer Engagement and Support team at NEWME focuses on enhancing the overall customer experience by fostering strong relationships with Gen Z consumers. They handle inquiries and feedback through various channels, ensure that customer needs are met promptly, and build community engagement initiatives that resonate with the brand's diverse audience. By empowering Campus Ambassadors and utilizing community leaders, the team aims to create a vibrant and inclusive environment that encourages self-expression and loyalty to the NEWME brand.