Kirsty Middlebrook

ICT Senior Service Support Analyst at Newport Diagnostic Center

Kirsty Middlebrook is a Production Administrator at Commodore Design and has previous experience as an ICT Senior Service Support Analyst at Great Ormond Street Hospital for Children NHS Foundation Trust and a Service Desk Team Lead at the Natural History Museum. Kirsty also worked as a 1st line support technician at Basildon & Thurrock University Hospital. Kirsty is skilled in managing teams, ensuring SLAs are met, providing excellent customer service, training staff, producing reports, and maintaining compliance with software licenses. Kirsty holds a NVQ in IT from ITEC Learning Technologies.

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