Melvin Batres

Melvin Batres is an experienced IT Helpdesk Technician currently employed at Newport Harbor Corporation since August 2014, specializing in troubleshooting a range of operating systems, applications, and networks, including Windows and Macintosh platforms, Active Directory, Azure, and various productivity tools. Prior experience includes working as a Help Desk Specialist and Video Investigator at Ocean State Job Lot from February 2009 to August 2014, providing technical support across a high-volume corporate environment and collaborating with telecommunications companies. Education includes an Associate of Science in Computer Software Engineering from the New England Institute of Technology and training in POS installation and troubleshooting from NCR Corporation. Melvin is bilingual in Spanish and English.