Mark G. is an experienced IT professional with a strong background in systems support and project management. Currently serving as a Systems Support Analyst III at Newrez LLC, Mark coordinates the integration of IT environments following company acquisitions and acts as a senior escalation resource for high-priority incidents. Previously, Mark worked at Caliber Home Loans, Inc., where significant contributions included leading technology integration projects, optimizing costs through the Cellular Clean Up Project, and enhancing educational resources with training videos and a comprehensive Knowledge Base. Prior roles at Zumiez involved leading the Solutions Desk team and providing 24/7 support for over 600 stores across North America. Mark's skill set includes expertise in Cisco Meraki, Fortinet firewall management, and proficiency in various IT support tools and systems. Mark earned a Bachelor's Degree in Management Information Systems from Western Washington University and an Associate’s Degree in Accounting from Highline College.
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