Paul Hillier

Paul Hillier is a seasoned professional with extensive experience in content strategy and management across various industries. Currently serving as a Senior UX Content Strategist at NewRocket, Paul manages content strategy for service portal projects and facilitates client workshops to define system requirements. Previously, as Manager of Enablement and Documentation at Shinydocs, Paul led a team focused on creating effective solution documentation and learning resources. Paul also held the role of Technical Writing Manager at GEOTAB, where a team was managed to produce technical product guides and improve content management systems. At International Financial Data Services (IFDS), Paul advanced through various roles to become Senior Manager of Knowledge Management, overseeing a team responsible for enhancing knowledge management programs and documentation processes. Paul holds multiple certifications and degrees, including a Post-Graduate Certificate in Technical Communication and training in UX Design and Front-End Web Development.