Lawan Dzayi has accumulated extensive experience in customer care and contact center operations across multiple organizations since March 2020. Currently serving as a Contact Center Agent at Fastlink Telecom and as a Customer Care Agent at both Gateway and Allai Newroz Telecom Group, Lawan demonstrates proficiency in handling customer inquiries and support. Lawan holds a Bachelor of Education in English Language from Cihan University, earned between January 2016 and June 2019, with a focus on English and Literature.
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