Josh Dwyer

Josh Dwyer is a seasoned professional in customer experience and voice of customer initiatives with extensive expertise in various roles across reputable organizations. Currently serving as Senior Manager for Voice of Customer at News Corp Australia since May 2021, Josh has successfully led the design and growth of the program across a diverse range of brands. Prior to this role, Josh was the Manager for Voice of Customer at KPMG Australia, where responsibilities included providing research support on customer experience strategies. Earlier career positions include Project Manager at Acuity Research & Insights and roles at Roy Morgan, where Josh worked both as a Research Executive and Account Manager. Academic credentials include a Bachelor of Management with a major in Marketing from the University of Newcastle.