Mark Durney

Mark Durney is a seasoned IT support professional with extensive experience in technical and deskside support roles. Currently serving as a Sr. Deskside Support Analyst at News Corp since March 2024, Mark has previously held positions at Zerto as a Technical Support Engineer, Juniper Networks as a Technical Support Engineer 4, and Arxan Technologies (now Digital.ai) as a Technical Support Engineer. Mark's expertise also includes significant roles at Black Duck Software as a Sr. Technical Support Engineer and Volicon, Inc. (now Verizon Digital Media Services) in a similar capacity. Additionally, Mark has worked as a contract Sr. Technical Support Engineer at RSA Security and as a Senior Support Engineer at Sun Microsystems (now Oracle) for over 15 years. Mark's educational background includes studies at Northern Essex Community College.