Jenilssa Holguin Soto is an accomplished professional with extensive experience in customer success and project management within the hospitality industry. Currently serving as the Manager of Customer Success at Newsela since January 2018, Jenilssa previously held the position of Project Manager at Titan Group of New York, where strategic counsel was provided to clients in the global hospitality sector. An early career included roles such as Account Manager at Booking.com and various internships at Starwood Hotels & Resorts Worldwide, Inc. and Loews Hotels, gaining valuable skills in event services, marketing analysis, and public relations. Jenilssa holds a Bachelor of Science degree in Hospitality Administration/Management from Cornell University.
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