Cailin Broccoli

Cailin Broccoli serves as the Senior Director of Customer Engagement at NewStore, where responsibilities include leading strategies for customer engagement, driving platform adoption, and ensuring alignment between teams and customers regarding NewStore’s unified commerce solutions. Prior to this role, Cailin worked at Boston Retail Partners, focusing on retail business turn-arounds and software implementations, including Warehouse Management Systems and Customer Relationship Management software. Experience also includes a merchandising management role at Bloomingdale's, where Cailin analyzed consumer trends to enhance sales and managed teams to maintain brand competitiveness. Early career roles involved store management and research assistance across various legal firms. Cailin holds a Doctor of Law degree from New York Law School and a Bachelor of Science in Criminal Justice from Northeastern University.