Newtex
Laura Mercer is an experienced professional in customer operations and project management, currently serving as a Customer Operations Specialist at Newtex since February 2022. Laura has a diverse background with previous roles including Customer Service Specialist at FirstLight Fiber, where management of high-volume projects was key, and Project Manager & Project Liaison at USAWeb Asset Group, focusing on logistics and client relations. Earlier experience includes serving as Field Services Administrator and Customer Services Coordinator at Ritchie Bros., and an Assistant Manager at The Vitamin Shoppe, where leadership and customer service excellence were emphasized. Laura holds multiple credentials from the University of the Nations and is licensed in cosmetology, showcasing a rich blend of skills across various sectors.
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Newtex
Since 1978, Newtex has been a pioneer and global leader in high-temperature textiles and fabricated products for thermal management and fire protection. Our fabrics have been trusted to provide operational reliability, performance, and protection in the most demanding oil, gas, and chemical environments where extreme thermal protection is necessary. Newtex’s advanced heat-resistant fabric and proprietary high-temperature coatings are distributed globally to a range of Fortune 500 companies and military facilities to provide superior sealing, heat shielding, insulation, encapsulation, and gasketing solutions. Newtex’s highly rated team of engineers, account managers, and sales professionals will ensure the right material, product, or custom solution is delivered for your high-temperature application.