Joe Pignataro

Customer Experience And Insight Manager at nexfibre

Joe Pignataro is currently the Customer Experience and Insight Manager at Nexfibre, responsible for ensuring high standards of service delivery, comprehensive reporting, and actionable insights while managing the end-to-end service delivery process with VMO2. Previously, Joe served as the Governance & Reporting Manager, overseeing service governance and collaborating with stakeholders to ensure service effectiveness. Joe's extensive experience at Arqiva includes roles such as Business Intelligence Manager, Service Manager, and Customer Service Manager, where expertise in data management, business analysis, and customer experience was developed. Early career experience includes positions at ITV as a Broadcast Senior Network Operator. Joe holds an HND in Professional Sound and Video Technology from The University of Salford.

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nexfibre

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nexfibre is a next generation broadband company, on a mission to deliver high-speed fibre to the home (FTTH) to millions across the U.K. We enable internet service providers to differentiate themselves and stay relevant to their customers, delivering advanced FTTH to homes and businesses in previously unreachable areas. Our advanced FTTH network closes the digital divide by providing access to high quality connections to homes and businesses far and wide. We believe in digital infrastructure that merges utility with high-speed connectivity, delivering the infrastructure of tomorrow, today. Life is about quality connections, and they should be accessible and open to all. open. fast. simple.


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51-200

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