Spiros Manos

Head of Client Service Management at NEXI Greece S.A. at Nexi Group

Spiros Manos has a diverse work experience spanning over 20 years. Spiros currently works as the Head of Client Service Management at NEXI Greece S.A. since November 2019. Prior to joining NEXI Group, they worked at SIA S.p.A. from October 2018 to November 2019 as a Client Relationship Manager and Manager of Client Services. Before that, they held various roles at First Data Corporation from February 2014 to October 2018, including Client Relationship Manager and Manager of Client Services. Spiros'sresponsibilities included maintaining overall operational relationships with clients, aligning business objectives to meet client needs, resolving issues, and managing day-to-day service concerns. Before entering the payments industry, Spiros worked at Delta - Singular S.A. as an Operations Supervisor from January 2002 to October 2004, and at Delta Informatics S.A. as a Call Center Supervisor from October 1998 to January 2002.

Spiros Manos obtained a Master of Business Administration (MBA) degree in Business Administration and Management from the Hellenic Management Association from 2004 to 2006. Additionally, they obtained a City & Guilds Level 2 Certificate in ESOL International from City & Guilds. Specific information about the month and year of obtaining this certification is not provided.

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