Jordan Smolar

Jordan Smolar is a seasoned technology professional with extensive experience in technical support, service delivery, and customer advocacy. Currently serving as a Senior Technical Lead at Nexsan since August 2013, Jordan specializes in managing complex data storage solutions and ensuring customer satisfaction through effective technical account management. Previous roles include providing support for mobile platforms at OnMobile Live, Inc. and real-time network troubleshooting at Ericsson Canada. Jordan holds a Bachelor of Electrical Engineering from Concordia University and has a strong background in SQL, J2EE applications, and various network protocols. Notable achievements include leading the integration of IMS networks in North America and receiving certification in lawful interception cases for government agencies.